Function: The Program Coordinator oversees the development and execution of educational programs or courses offered through the Moodle platform. This role involves curriculum planning, scheduling, and ensuring the alignment of courses with educational standards and goals.
Responsibilities: Includes defining program objectives, coordinating with faculty or trainers for content creation, monitoring program progress, and making adjustments based on feedback or performance data. The Program Coordinator acts as a bridge between academic/administrative goals and the technical execution on Moodle.
Role in Moodle: In Moodle, they might be involved in setting up the course structure, ensuring that the curriculum is properly implemented within the platform, and utilizing Moodle's reporting features to track the success of the program.
Training Manager
Function: The Training Manager focuses on the overall strategy and effectiveness of the training programs delivered through Moodle. This role is more common in corporate or vocational training settings than in traditional academic environments.
Responsibilities: Involves identifying training needs, developing training programs, and assessing their impact. The Training Manager works closely with trainers to ensure the content is relevant and meets the learning objectives.
Role in Moodle: They use Moodle to deploy and monitor training initiatives, analyze performance data to gauge the effectiveness of training, and may also oversee the certification process for completed courses.
Trainer
Function: Trainers, also known as instructors or teachers, are directly involved in the delivery of content within Moodle. They engage with learners, facilitate discussions, and provide instruction and feedback.
Responsibilities: Creating and updating course content, engaging students through forums or chats, assessing student work, and providing support and feedback to facilitate the learning process.
Role in Moodle: Trainers are active users of Moodle’s course creation and management tools, using features like quizzes, assignments, and resources to build engaging learning experiences. They are pivotal in motivating and interacting with students throughout the course.
Support Manager
Function: The Support Manager ensures that all users of the Moodle platform (including students, trainers, and administrative staff) have the necessary technical support. This role is critical for maintaining the smooth operation of the platform.
Responsibilities: Managing a team of support staff, developing support documentation, handling user inquiries and issues, and working with technical teams to resolve platform-related problems.
Role in Moodle: They may not directly interact with the educational content but ensure that the Moodle infrastructure is reliable, user-friendly, and up-to-date. The Support Manager plays a key role in user satisfaction and engagement by ensuring technical issues are promptly addressed.
